Last Updated: September 26, 2025

Privacy Policy

At Baan Paa (“we”, “us”, “our”), your privacy is important. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit baanpaa.com (“Site”) or use our services (“Services”). By using our Site or Services, you consent to the terms below.

Information We Collect

Personal Information

• Name, email address, phone number, mailing address, when you request quotes, place orders, or contact us.
• Any other information you choose to provide (e.g. photos, preferences).

Usage & Diagnostic Information

• IP address, device type, browser type, operating system.
• Pages visited, session duration, click path, referring URL.

Payment Information

Payment details are securely handled by third-party payment processors. We do not store full credit card information on our servers.

Cookies, Tracking & Analytics

• We use cookies, web beacons, and similar technologies to enhance site functionality, remember your preferences, and analyze site traffic.
• We may use Google Analytics, Facebook Pixel, or similar tools for performance tracking.

How We Use Your Information

• Providing, operating, and maintaining our Services.
• Processing orders, payments, and services.
• Communicating updates, confirmations, and marketing (with your consent).
• Improving and optimizing our Site and offerings.
• Enforcing our terms and protecting legal rights.
• Complying with legal obligations and resolving disputes.

Sharing & Disclosure

• Service Providers: Trusted vendors (e.g., hosting, delivery, payment gateways, IT support) who perform functions on our behalf.
• Legal Requirements: When required to comply with legal orders, court process, or to protect rights, safety, or property.
• With Consent: Where you explicitly agree to share certain information with third parties.
• Business Transfers: If Baan Paa is involved in a merger, acquisition, or asset transfer, user data may be transferred.

Data Security

• We employ reasonable physical, technical, and organizational measures to protect your personal data.
• However, no security system is perfect. We cannot guarantee absolute protection against unauthorized access, theft, or breaches.

International Data Transfers

Some of our service providers may operate outside the UAE. When data is transferred internationally, we ensure these transfers are conducted under appropriate safeguards in compliance with applicable data protection regulations.

Your Rights & Choices

• Access the personal data we hold about you.
• Rectify inaccuracies or update information.
• Request deletion of your data (subject to legal obligations).
• Withdraw consent for marketing communications.
• Object to or restrict processing in certain circumstances.

To exercise these rights, contact us via the contact details on our website. We will respond within the timeframe required by law.

Cookies & Tracking

• Essential cookies are necessary for site functionality.
• Performance/analytics cookies help us learn how users interact with the Site.
• You can disable cookies in your browser, but some portions of the Site may not function properly.

Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined here, unless a longer retention period is required or permitted by law. Once no longer needed, data is securely deleted or anonymized.

Children’s Privacy

Our services are intended for users aged 18 and above. We do not knowingly collect personal data from children under 13. If you believe we have inadvertently collected such information, please contact us, and we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy periodically. When we do, we will post the revised version on our Site with a new “Last Updated” date. Your continued use of the Site or Services after those changes constitutes your acceptance of the updated policy.